Hi, I'm Genetiks, a Talented and Multilingual Chatbot.

I can help you connect with your customers the right way.

Genetiks: A Better Customer Service

One of the top benefits of using a Chatbot for your business is providing better customer service for your clients. This includes saving time for your customer support staff and making time for more critical issues.
Customer Satisfaction will be at an all-time high with 'always-available' customer support.

Generate and Qualify More Leads with Genetiks

A Chatbot can assist you in filtering your leads by checking each client’s eligibility to apply for a product and determining the unqualified leads, thus preventing you from dealing with time-consuming leads.
In addition to this, it will help you capture prospects through different channels (Facebook, Website, …)

Get 2-Language Support with Genetiks

Genetiks recognizes changes in languages and has the ability to seamlessly switch from one language to the other. Our Chatbot currently supports both English and Arabic.

Genetiks Features

Genetiks is an intelligent Chatbot dedicated to communicating with clients. It helps you save money and can handle several customers at once, with less human errors.

Genetiks Integrates with your Digital Banking

Through Genetiks, the client can apply for bank accounts, loans and cards, pay bills, transfer money, get account balance.

Guides the Clients to 'Call to Action'

Genetiks helps clients reach decisions and take actions by filling forms, providing contact info, specifying their interests and more.

Uses NLP (Natural Language Processing)

NLP is what allows our Chatbot to understand client messages and derive meaning from user text and respond appropriately.

Handles Multiple Clients & Answers FAQs

Genetiks can easily chat with multiple clients at once, in addition to answering Frequently Asked Questions.

Genetiks Flow (Administration Module)

Genetiks Flow gives you the amazing power of creating chat conversations tailored for Banks and Financial Institutions.

Build your Custom Chatbot Conversations

Ask predefined questions / Specify expected answers & multiple options / Add pre-messages and post-messages.

Capture Leads in CRM

Genetiks platform saves lead information from chats on your digital channels, to allow you to convert leads to qualified customers.

Capture Data Insights About Consumers

Our administration module tracks consumer behaviour, by monitoring user data, & helps companies decide what marketing strategy to follow.

Monitor Chats & Handover to an Agent

Genetiks platform gives you the power of monitoring on-going chats and handing over any chat to an agent on demand.

Don't get left behind! Stay ahead and get Genetiks Chatbot for your business.

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